About this product
The approach is to look at the customer as the real owner of fortunes and misfortunes of air carriers, as well as pointing the finger at many improper key performance indicators mistakenly used by consultants or other stakeholders. The new edition proposes several notable changes. First, a general revision of the layout of the book. Furthermore, a dedicated effort has been given to a new set of infographics: these have the purpose of providing the reader with some visual aid in order to enforce concepts and to provide additional data. Finally, an addition of a new chapter: "Operations in Air Transport". Here is a view of an important part of the airline business.
When describing Airline's operations, special focus on concepts, rather than embracing a descriptive stance.
So, for example, advanced management philosophies - like LEAN - are discussed and a view on how these new techniques are - or at least should be - implemented in the air transport industry.
Author: Alessandro Loddo
ISBN-10: 8530567404
ISBN-13: 9798530567407
Publisher: Independently Published
Language: English
Published: 07/01/2021
Pages: 268
Format: Paperback
Weight: 0.80lbs
Size: 9.00h x 6.00w x 0.56d
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